• Company Name : AegisCovenant
• Industry : Insurance
• Function : Call Center/Data Entry/Back Office/Operation
• Role : Entry
• Past Experience : 0-2 Years
• Skills : Fluent Communication in Malyalam and Tamil
• Job Type : It's a Desk Job
• Clients to Manage : External
• Capacity : Team Role
• Working Days : 6 Days Monday - Saturday
• Work Time : 9:30AM-6:30PM

Job Overview: As a Dealer Support Executive, you will provide exceptional pre- and post-sales support to our dealer network. You will be responsible for resolving queries, providing product training, and ensuring smooth usage of our digital platform. Key Responsibilities: -Maximize Call Handling Efficiency: Ensure quick, effective handling of dealer queries and calls. -Complaint Resolution: Address dealer complaints through chat and resolve issues promptly. -Dealer Training: Train dealers on portal usage and provide knowledge. -Pre & Post-Sales Support: Assist dealers with any follow-up queries and ensure satisfaction. -Collaboration: Work closely with the team to ensure dealer needs are met and service standards are maintained.