
Collection officer
- Company Name : UTKARSH SMALL FINANCE Bank (LEP)
- Industry : Financial Services
- Function : Operations
- Role : Entry
- Past Experience : 0-2 Years
- Job Location : Ranchi, Bhagalpur, Muzzaffarpur, Patna, Yamunagar, NCR, Raipur, Nagpur, Bubaneshwar, Balangir, Jaipur, Gorakhpur, Varanasi, Jabalpur
- Job Type : It's a Field Job
- Clients to Manage : External
- Capacity : Team Role
- Yearly Salary : INR 2 Lakhs
- Working Days : 6 Days Monday - Saturday
- Work Time : 9:30AM - 6:30PM
Job Description -Responsible for regularly updating the client on the cases assigned for debt recovery from their delinquent customer under JLG loans. -Reviewing customers and analysing potential defaulters. Understanding default reasons and reporting to management. -To keep a tab on due calling data and update the new contacts and addresses of the customer and guarantor. -Responsible for process implementation of Cash Receiving and Cash Register. -Review problematic accounts by understanding the issues and provide them better repayment structure. -Visiting customers, guarantor and references. -Issue repossession order in co-ordination with BM. -Collection of due payments effectively and efficiently. -Understanding OD status of all Assigned Centres/clients. -Resolution of ODs, fully and partially. -Quality of task performed in terms of efficiency, effectiveness, timely productivity. -Monthly collection productivity for all assigned clients/ centres (Bucket Wise Resolution / Roll Backs). -Reduction in total assigned DPD clients of centres on monthly basis. -Reduction in OD movement for all assigned clients/centres month on month Basis. -Regular visit other than centre meeting to all assigned clients. -Centre outstanding/OD/NPA of zero collection centres approaching to threshold. -Reduction in non-payment clients and centres.