• Company Name : Shivalik College of Engineering
• Industry : Higher Education
• Function : Call Center/Data Entry/Back Office/Operation
• Role : Entry
• Past Experience : 0-2 Years
• Job Location : Dehradun
• Skills : Communication Skills
• Job Type : It's a Desk Job
• Clients to Manage : External
• Capacity : Team Role
• Working Days : 6 Days Monday - Saturday
• Work Time : 9:30AM - 6:30PM

Roles and Responsibilities - Answering inbound calls and making outbound calls - Explaining products and services to potential customers - Addressing customer inquiries and providing solutions - Maintaining and updating customer databases - Cold calling to generate new leads - Handling customer complaints and providing resolutions - Meeting sales targets and performance goals - Following up with leads and prospects - Recording call details and outcomes - Providing feedback to the team on customer interactions