
Job
Customer Support Executive
- Company Name : Growing Star Consulting
- Industry : Accounting
- Function : Journalism & Content
- Role : Entry
- Past Experience : 0-2 Years
- Job Location : Jaipur
- Skills : Good Communication Skills
- Job Type : It's a Desk Job
- Clients to Manage : External
- Capacity : Team Role
- Yearly Salary : INR 3-4 L.P.A
- Working Days : 6 Days Monday - Saturday
- Work Time : 9:30AM - 6:30PM
Roles and Responsibilities - Responding to customer inquiries via phone, email, or chat - Troubleshooting and resolving customer issues - Providing product or service information to customers - Maintaining customer records and updating information - Managing customer complaints and escalating when necessary - Processing orders, returns, and exchanges - Coordinating with other departments to resolve issues - Ensuring customer satisfaction and delivering positive experiences - Following up with customers to ensure resolution of issues - Preparing reports on customer feedback and support performance