
Associate Customer Success Manager
- Company Name : MoEngage
- Industry : Marketing and Advertising
- Function : Administration
- Role : Entry
- Past Experience : 0-2 Years
- Job Location : Bengaluru
- Skills : Customer engagement, client onboarding, relationship management, communication skills, CRM tools
- Job Type : It's a Desk Job
- Clients to Manage : External
- Capacity : Individual Role
- Yearly Salary : ?6 – ?9 LPA (Based on experience)
- Perks & Benefits : Hybrid work, fast-paced learning, growth opportunities, vibrant team culture
- Work Time : 10 AM – 6 PM
MoEngage is a leading customer engagement platform that helps consumer brands across the globe drive growth through personalized experiences. As an Associate Customer Success Manager, you’ll play a vital role in nurturing client relationships, ensuring smooth onboarding, and becoming the go-to person for solving their product queries (even the 10th time!). Roles & Responsibilities: ▶️ Ensure seamless onboarding of new clients and help them realize value from the product ▶️ Build long-lasting client relationships through timely support and proactive engagement ▶️ Monitor key account metrics to drive satisfaction and reduce churn ▶️ Collaborate with internal teams to relay client feedback and improve services Why Join Us: ✅ Join a high-energy, fast-scaling SaaS company ✅ Work with innovative teams and world-class clients ✅ Flexible hybrid culture that values ownership and creativity Who Should Apply: ☑️ 1-2 years of experience in a client-facing role ☑️ People who love solving problems and helping others succeed ☑️ Great communicators who can simplify the complex