• Company Name : Superplay Pvt. Ltd.
• Industry : Computer Games
• Function : IT - Software
• Role : Entry
• Past Experience : 0-2 Years
• Job Location : Remote
• Job Type : It's a Desk Job
• Clients to Manage : Internal
• Capacity : Team Role
• Working Days : 5 Days Monday - Friday
• Work Time : Rotational Shifts

Company Description: We are hiring an NOC Engineer profile at SuperPlay Ltd. • Job Type: NOC Analyst • Experience: 0-to-1 year Experience • Education: Any Graduate (Preferred: IT/CSE/ETE) • Job Type: Full Time Remote (Contract) • Working days: 5 days a week (Rotational Shift) Role Purpose: The NOC Analyst role is a key part of our 24x7 Operations function. Having complete visibility of our Enterprise monitoring platforms, this function is critical in providing early visibility to our support teams of any pending issues that have the potential to impact our users, giving us the opportunity to proactively reduce service impact and maintain great user experiences. Key Responsibilities: • 24 x 7 monitoring of internal and client network, server infrastructure and systems using a variety of monitoring tools. Eg:- Graphana, AWS,GCP etc. • Respond (as defined in the procedural documentation) to alerts and messages by raising cases and assigning/escalating them to the required team. • Log incidents. • Following a check list process according to documented standards and in a timely fashion. • Produce and distribute daily internal handovers. • Escalation management.

Discover Endless Opportunities

Get Job alerts on Our App